---
title: About Us | Complete Payroll Solutions - HR, Payroll & Benefits Company
description: "CPS is built on three core principles: having the highest quality customer service in the industry, cutting edge technology, and unparalleled value."
image: https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Images/about-hero-01.jpg
---

[![CPS Logo_rgb-2](https://www.completepayrollsolutions.com/hubfs/CPS%20Logo_rgb-2.svg "CPS Logo_rgb-2")](https://www.completepayrollsolutions.com?hsLang=en)

- Solutions 
    - - [Payroll Payroll tax filing, automated and integrated processing, paperless reporting and more.](https://www.completepayrollsolutions.com/payroll-outsourcing)
          - [Talent Management Personalized recruiting, onboarding, performance management, training and offboarding.](https://www.completepayrollsolutions.com/talent-management)
          - [HR Solutions HR support, handbook development, training, safety and compliance — all the daily tasks of people management.](https://www.completepayrollsolutions.com/hr-outsourcing)
    - - [Benefits Comprehensive and affordable medical, dental, retirement, workman’s comp and pre-tax savings plans.](https://www.completepayrollsolutions.com/employee-benefits)
          - [Time & Attendance Integrated time and attendance tracking, PTO request and accrual management, scheduling and reporting.](https://www.completepayrollsolutions.com/time-and-attendance)
          - [Employee Engagement Custom experiences designed to attract, engage, and retain talent to get the best from your staff.](https://www.completepayrollsolutions.com/employee-engagement)
    - - See How It Works
          - ![Executive Dashboard](https://www.completepayrollsolutions.com/hs-fs/hubfs/2021%20Website%20Update%20Images/Images/Nav-Demo-Thumbnail.png?width=250&name=Nav-Demo-Thumbnail.png)
          - [![Request a Demo](https://no-cache.hubspot.com/cta/default/1885176/b949a8d0-722d-43f0-bed8-a62983a06b31.png)](https://resources.completepayrollsolutions.com/demo-request)
- Who We Serve 
    - - [Startups Start strong with personal service that will grow with you as you scale your business.](https://www.completepayrollsolutions.com/payroll-and-hr-startups)
          - [Small & Medium Businesses Grow and evolve with strategic guidance and all-in-one solutions for payroll, HR and benefits.](https://www.completepayrollsolutions.com/small-medium-business-payroll-benefits)
          - [Large & Enterprise Businesses Discover custom systems and integrations with industry-leading technology to help reduce administrative burden and increase your bottom line.](https://www.completepayrollsolutions.com/payroll-and-hr-outsourcing-large-business)
    - - [Industries Get an experienced partner with the insider info you need to stay compliant and ahead of the curve.](https://www.completepayrollsolutions.com/who-we-serve)
          - [Our Partners Close relationships with top-tier companies within their industries.](https://www.completepayrollsolutions.com/partnerships)
- Resources 
    - - [Blog Smart articles and lots of answers to your most asked questions.](https://www.completepayrollsolutions.com/blog)
          - [Learning Center In-depth resources designed to make your payroll, HR, and benefits experience easier.](https://www.completepayrollsolutions.com/resources)
          - [Employee, Federal & State Forms Up-to-date documents and links at your fingertips.](https://www.completepayrollsolutions.com/employee-federal-state-forms)
    - - [Tax Guide & Calendar](https://www.completepayrollsolutions.com/hubfs/2023TaxCalendar_FINAL_20230103.pdf)
          - [![Tax Guide & Calendar](https://www.completepayrollsolutions.com/hs-fs/hubfs/2023%20Tax%20Calendar%20Image.png?width=200&name=2023%20Tax%20Calendar%20Image.png)](https://www.completepayrollsolutions.com/hubfs/2023TaxCalendar_FINAL_20230103.pdf)
- Who We Are 
    - - [Contact Speak with an industry expert or connect with your CPS Consultant.](https://www.completepayrollsolutions.com/contact-us)
          - [About Us CPS is your *people partner*. Find out what that means.](https://www.completepayrollsolutions.com/about-us)
    - - [Careers Join CPS and become one of our people.](https://www.completepayrollsolutions.com/careers/)
          - [Data Security & Privacy Details about how we protect the privacy of your business and employees.](https://www.completepayrollsolutions.com/data-security)
- [CPS Data Events](https://www.completepayrollsolutions.com/hubfs/2025-announcements/cps-web-notification-event-20250310%5B87%5D.pdf)

- [Contact](https://www.completepayrollsolutions.com/contact-us?hsLang=en)
- [Login](https://www.completepayrollsolutions.com/portal?hsLang=en)

# Your Partner in Doing Better, Every Day

[![Leadership Team](https://no-cache.hubspot.com/cta/default/1885176/6c32c76e-86bb-48df-bbfb-6c8dce9b982d.png)](https://cta-redirect.hubspot.com/cta/redirect/1885176/6c32c76e-86bb-48df-bbfb-6c8dce9b982d)

[![Contact Us](https://no-cache.hubspot.com/cta/default/1885176/76150064-af70-463f-9db5-4e93bbbecf4a.png)](https://cta-redirect.hubspot.com/cta/redirect/1885176/76150064-af70-463f-9db5-4e93bbbecf4a)

#### Our Mission

## Quality. Technology. Value. Personal Service.

Our mission is to proactively help employers address the ever-changing landscape of employee needs, legislative requirements and workforce management. Complete Payroll Solutions (CPS) is built on three core principles: having the highest quality customer service in the industry, cutting-edge technology, and unparalleled value.

#### Our Story

## Better Help for Business, Since 2003

With over 10,000 clients, CPS is one of the largest and fastest-growing human resource, benefits, and payroll service providers, working behind the scenes to help you do better everyday by taking on the back-office tasks you don’t have time for.

Founded in 2003 by people with a long history in the industry, we’ve built our business on personal service and a passion for problem-solving, and we’ve maintained that focus through rapid growth, new technologies, and the realities of the always shifting landscape of work. We build HR, benefits and payroll packages customized for workforces just like yours. Give expert, personal advice that takes the complexity out of compliance. And introduce our clients to payroll technology that makes their jobs easier so they can get back to doing their real work. But mostly, **we’re your people partner**, here to make the business of running, maintaining, and growing your business easier.

![Springfield, Massachusetts](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Icons/icon-about-massachusetts.svg)

#### 2003

Founded in Springfield, MA

![50 states](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Icons/icon-about-map.svg)

#### 10,000

Clients across all 50 states

![#1](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Icons/icon-about-trophy.svg)

#### #1

One of the largest privately-held HR, payroll, and benefits companies

![People-focused](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Icons/icon-about-employees.svg)

#### 175+

People-focused employees

![Our Core Values](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Images/about-01.jpg) ![The Best Technology](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Images/about-02.jpg) ![The Value You’d Expect](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Images/about-03.jpg)

#### Our Core Values

## We Believe in Business.

1

### The Right People

We believe in treating our clients with care, and work behind the scenes to help them keep in front of the work. We know what you’re going through, and it shows.

2

### The Best Technology

We know that cutting-edge technology is even better when paired with smart people leading the way.

3

### The Value You’d Expect

No games. No hidden fees. And not a word of spin. Work with us and you’ll get the best we — and the industry — have to offer. Period

Behind the Scenes. In Front of the Work.

![Leadership](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Images/about-04.jpg)

 Leadership

Meet your people in payroll, HR and benefits.

[Meet Our Leaders](https://www.completepayrollsolutions.com/management-team?hsLang=en)

![Careers](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Images/about-05.jpg)

 Careers

Work with us, and experience one of the best partnerships of your career.

[Work with Us](https://www.completepayrollsolutions.com/careers/?hsLang=en)

![Data Security](https://www.completepayrollsolutions.com/hubfs/2021%20Website%20Update%20Images/Images/about-06.jpg)

 Data Security

From HIPAA compliance to firewalls and phishing, get 24/7 protection and compliance.

[Learn About Our Security Measures](https://www.completepayrollsolutions.com/data-security?hsLang=en)

Let’s Get Started

Need help with the business of running your business? We’ll get our people on that.

[![Get Started](https://no-cache.hubspot.com/cta/default/1885176/f13de2ee-d6d3-4aa1-a3ea-fc9375379ae8.png)](https://cta-redirect.hubspot.com/cta/redirect/1885176/f13de2ee-d6d3-4aa1-a3ea-fc9375379ae8)

[![View Plans & Pricing](https://no-cache.hubspot.com/cta/default/1885176/7cfa24f6-6760-4190-b87c-34603608c5a2.png)](https://cta-redirect.hubspot.com/cta/redirect/1885176/7cfa24f6-6760-4190-b87c-34603608c5a2)

![CPS Logo](https://www.completepayrollsolutions.com/hubfs/CPS%20Logo_rgb-2.svg "CPS Logo")

Solutions

- [Payroll](https://www.completepayrollsolutions.com/payroll-outsourcing)
- [Talent Management](https://www.completepayrollsolutions.com/talent-management)
- [Benefits](https://www.completepayrollsolutions.com/employee-benefits)
- [HR Solutions](https://www.completepayrollsolutions.com/hr-outsourcing)
- [Time & Attendance](https://www.completepayrollsolutions.com/time-and-attendance)
- [Employee Engagement](https://www.completepayrollsolutions.com/employee-engagement)

Who We Serve

- [Startups](https://www.completepayrollsolutions.com/payroll-and-hr-startups)
- [Small & Medium Businesses](https://www.completepayrollsolutions.com/small-medium-business-payroll-benefits)
- [Large & Enterprise Businesses](https://www.completepayrollsolutions.com/payroll-and-hr-outsourcing-large-business)
- [Industries](https://www.completepayrollsolutions.com/who-we-serve)
- [Our Partners](https://www.completepayrollsolutions.com/partnerships)

Resources

- [Blog](https://www.completepayrollsolutions.com/blog)
- [Learning Center](https://www.completepayrollsolutions.com/resources)
- [Employee, Federal & State Forms](https://www.completepayrollsolutions.com/employee-federal-state-forms)

Who We Are

- [Contact](https://www.completepayrollsolutions.com/contact-us)
- [About Us](https://www.completepayrollsolutions.com/about-us)
- [Careers](https://www.completepayrollsolutions.com/careers/)
- [Data Security & Privacy](https://www.completepayrollsolutions.com/data-security)

Solutions

- [Payroll](https://www.completepayrollsolutions.com/payroll-outsourcing)
- [Talent Management](https://www.completepayrollsolutions.com/talent-management)
- [Benefits](https://www.completepayrollsolutions.com/employee-benefits)
- [HR Solutions](https://www.completepayrollsolutions.com/hr-outsourcing)
- [Time & Attendance](https://www.completepayrollsolutions.com/time-and-attendance)
- [Employee Engagement](https://www.completepayrollsolutions.com/employee-engagement)

Resources

- [Blog](https://www.completepayrollsolutions.com/blog)
- [Learning Center](https://www.completepayrollsolutions.com/resources)
- [Employee, Federal & State Forms](https://www.completepayrollsolutions.com/employee-federal-state-forms)
- [Pricing](https://www.completepayrollsolutions.com/plans-and-pricing)

Who We Serve

- [Startups](https://www.completepayrollsolutions.com/payroll-and-hr-startups)
- [Small & Medium Businesses](https://www.completepayrollsolutions.com/small-medium-business-payroll-benefits)
- [Large & Enterprise Businesses](https://www.completepayrollsolutions.com/payroll-and-hr-outsourcing-large-business)
- [Industries](https://www.completepayrollsolutions.com/who-we-serve)
- [Our Partners](https://www.completepayrollsolutions.com/partnerships)

Who We Are

- [Contact](https://www.completepayrollsolutions.com/contact-us)
- [About Us](https://www.completepayrollsolutions.com/about-us)
- [Leadership](https://www.completepayrollsolutions.com/management-team)
- [Careers](https://www.completepayrollsolutions.com/careers/)
- [Data Security & Privacy](https://www.completepayrollsolutions.com/data-security)

172.29.156.117

https://www.completepayrollsolutions.com/about-us

About Us | Complete Payroll Solutions - HR, Payroll & Benefits Company

2026-08-26 07:44:15

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