Our company committed to Complete Payroll Solutions commencing January 2020, and we have not been disappointed with our choice. Shortly after our engagement with CPS, the hospitality business was tested more than anyone thought possible with the worldwide pandemic. The Complete HR Solutions team exhibited the utmost in professionalism, while remaining a constant and accessible support. As we are a multi-state company, they stayed abreast of the constantly changing mandates and protocols by state, advising us as we dealt with unprecedented situations. Whether one of our managers required some one-on-one guidance, or we needed a Zoom meeting advising multiple employees, they were there for us 100%. It is without hesitation that we recommend CPS for your HR business needs.
Manager of Administration at Roedel Companies, Wilton, NH
Having used other applicant tracking/onboarding platforms, I've found CPS' platform to be a simple, efficient program. The program's ability to pool applicants from hourly positions to executive level is painless and highly effective. Its communication between applicants and intercompany is first rate. All in all my transition from my previous system to CPS has been smooth and the support is impeccable. Lastly, the adoption rate from both executive level and mid-level management has been high for my multi-unit restaurant group which is most important in this age of more and more required documentation.
Bean Restaurant Group, Springfield, MA
Our company has a large workforce with many moving parts. Complete Payroll Solutions works with us to build solutions to help streamline our processes, starting with their recruiting platform and goes on to our complex timekeeping needs and making sure our most valuable assets, the employees, are paid accurately and on time.
VP of Operations at Somic America, Brewer, ME
As a small business owner, Complete Payroll Solutions has played a huge role in our human resource and payroll success. Their domain knowledge, support, and family style atmosphere makes it very easy to work with. I would highly recommend using Complete Payroll Solutions for all of your human resource and payroll needs.
Owner at Crumbl Cookies, Locations in MA, NH, NJ, PA, CT
We have used Complete Payroll for many years. Their staff is professional and very reachable, responsive and willing to help.
The Colonel Blackinton Inn
I simply cannot say enough about Complete Payroll Solutions. They are not only a trusted corporate partner of the team, but also are a valued vendor as well. They continually provide the utmost in expertise and customer service...all with a smile! All of the staff there are simply the bes and I would highly recommend them to anyone needing their services.
Director, Business Development at Springfield Thunderbirds, Springfield, MA
Complete Payroll Solutions has been our payroll partner since our inaugural year in 2018. Three plus years later and we couldn’t be more pleased with their service. The professionalism and knowledge of their team, prompt responses to any questions we have, and attention to detail helps ensure our staff and players get paid accurately and on time, every time. I highly recommend CPS to any organization looking for a true partner and not just a provider.
Hassan M. Yatim
CEO at Massachusetts Pirates, Worcester, MA
Since we started with CPS in 2004, we’ve grown to five office locations with over 100 people and they have met our needs every step of the way.
HR Director at Melanson Heath A, Nashua, NH