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We Deal in the Details

Consistency, Compliance, and Critical Reporting Made Easy

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Spend Less Time, Get More Done

Get a unified, single data source for all your HR, benefits, time and attendance, and payroll info instead of putting the pieces together yourself, saving you hours each month.
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Handle the Hard Stuff with Personal Help

A personal partnership with an insider means peace of mind when complications in computation, taxes, wage law, documentation, and more arise.
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Report Reliably

The perfect paycheck and rock-solid reporting do exist. Our people help make it happen with a combination of hands-on support and superior technology.
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Log in Just Once

CPS simplifies the payroll process in multiple ways, but most importantly, wraps it all in a single seamless, cloud-based platform that lets you and your employees  do everything with just one touchpoint…us.
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How it Works

They Get Paid. You Get Efficient.

Running and managing the paying of your employees is easy with the help of your people in payroll.

1

Submit

Employees submit hours, schedule changes, and request time off via mobile or their computer; you get tailored, real-time reports and information ready to be processed in payroll.

2

Review

Check entries with simplified workflows and customizable checklists with instant report access.

3

Approve

Sign off and knock out the busywork of payroll in just a few clicks.

4

Report

Learn more with instant access to system information via dashboard analytics, ready to use or ad-hoc reports, and abundant data. Gain important insight in return.

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CPS is the Complete Package

Payroll outsourcing shouldn’t slow you down, so we thought of everything to help you do it all quickly and compliantly.
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Compliance, Double-Checked

From payroll and tax laws to regulation changes, ACA to unemployment, we deeply understand and guarantee compliance with all the regulations so you stay on the right side of the law, no matter how it – or your business – changes.

Reports, The Detail You Need

Immediate updating means up-to-date information for custom reports, ACA and EEO-1 reporting and incident tracking, offering you the insight you need to track trends, validate accuracy and connect with outside partners.

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Your Business, Your Solutions

Customize payroll reports and configure dashboards and solutions just the way you need them to make the most of our features and your time.

Features and Perks

Do More and Stress Less, Every Day

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  • Multi-state payroll services

    Easy coordination for complex staff locations and pay schedules.

  • Tax filing

    We don’t just help fill out forms, we’ll file them for you.

  • Garnishment management

    No misses: electronically and automatically  keep track and on top of garnishments over time.

  • Gross-to-net calculations

    Accurate reductions and deductions calculated quickly and easily.

  • Payroll preview & data audit

    Give yourself an accurate view of completed payroll processing, including checks of process and compliance.

  • Time off and accrual management

    Automated time and attendance management, accruals and scheduling are all accessible through mobile and web-based applications for both employees and management.

  • Payroll alerts

    Get protection from fraud, account changes, and human error with real-time alerts on any device.

  • General ledger reporting

    Automatically generate GL reports with seamlessly importable data that can integrate with most major accounting softwares, including QuickBooks and QuickBooks Online. 

  • Integrations

    Save time and make things simple by using our single platform, or integrate with existing vendors to consolidate and automatically and accurately communicate between the systems you use to run your business everyday.

  • Employee pay options

    Go paperless, use direct deposit, or stay traditional, whatever works best for your workforce.

Your Personal Payroll Solutions Library

Read Up, Learn More, Do Better

How Much Does Outsourced Payroll Cost? A Breakdown Of Pricing
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How Much Does Outsourced Payroll Cost? A Breakdown Of Pricing

Not only does timely and accurate payroll enhance employee satisfaction, it also keeps you in compliance and fine-free. But there’s a lot to get right, from required employee information to tax withholdings.
Blog Read Full Article
Payroll Taxes: A Beginner's Guide For Employers
BLOG

Payroll Taxes: A Beginner's Guide For Employers

If you’re hiring employees for the first time, there’s a lot to worry about, from onboarding and compliance to payroll – which can be one of the most complex tasks. In particular, calculating and filing payroll taxes often trip up even the most experienced business owners.
Blog Read Full Article
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BLOG

An Employer’s Guide To ACH Transfers: Understanding How Money Moves

If you’re considering direct deposit to pay your employees, you may be wondering just exactly how the money moves. What do you need to know about these transactions to decide if ACH direct deposit is right for your company?
Blog Read Full Article

We Are Better Together

A Few Words About Our People

Massachusetts Pirates
Complete Payroll Solutions has been our payroll partner since our inaugural year in 2018. Three plus years later and we couldn’t be more pleased with their service. The professionalism and knowledge of their team, prompt responses to any questions we have, and attention to detail helps ensure our staff and players get paid accurately and on time, every time. I highly recommend CPS to any organization looking for a true partner and not just a provider.
Massachusetts Pirates Team
Hassan M. Yatim
CEO at Massachusetts Pirates, Worcester, MA
Serenity Yoga
The platform is incredibly easy to use and if any questions do come up, my payroll specialist and sales representative are incredibly responsible and extremely helpful. I would recommend CPS to any business looking to streamline their payroll process.
Michele Lyman
Michele Lyman
Owner at Serenity Yoga, South Hadley, MA
Calibrate Marketing & Mentoring
Always available ready to help. It’s nice having a payroll person that meets in-person and is so knowledgeable.
Jon Dupree
Jon Dupree
Founder and Strategist at Calibrate Marketing, Danbury, CT
Michael Epaul Photography
Complete Payroll Solutions has AMAZING customer service. There staff is super friendly and knowledgeable. I would highly recommend them for payroll services!
Michael Epaul
Michael Epaul
Owner at Michael Epaul Photography, East Longmeadow, MA
D.E. Rodrigues & Company, Inc.
As the sole owner of a busy accounting firm with 2 locations, I need a way to handle my payroll confidentially. Complete Payroll Solutions’ customer service team, responsiveness and technology makes this possible for me. I can run my payroll accurately and on time, keeping the staff focused on our client’s needs and not bogged down with internal payroll.
Douglas Rodrigues
Douglas Rodrigues, CPA
Managing Partner at D.E. Rodrigues & Company, Inc., Fall River, MA
The South Hadley & Granby Chamber of Commerce
We are proud to have CPS as our payroll service provider and as a dedicated member of our chamber's community. Their involvement with our programs shows how much they truly care about the people and businesses in our towns.
SHG Team
South Hadley & Granby Chamber of Commerce
South Hadley & Granby, MA
One SouthCoast Chamber
I couldn't be happier with their service and their friendly payroll specialists. I really appreciate the times that I have called looking for special reports and information needed in a crunch and their turnaround has been outstanding. Due to the ever changing mandates imposed by the state, we felt the need to add to our package their HR services. I can honestly say that I can sleep at night knowing that Complete Payroll is our payroll provider.
Dorothy Botelho
Dorothy Botelho
Vice President of Finance and Operations at One Southcoast Chamber, New Bedford & Fall River, MA
Roxy Grace and Company
I love your payroll system. They are so great. I love the personal service and the fact that they look out for me every week.
Michele Daniels
Michele Daniels
Co-Founder at Roxy Grace and Company, Madison, CT
Lucerne Inn
My experience working with Complete Payroll Solutions has been exceptional. Whenever I need help my payroll specialist is a phone call away. The prompt customer service allows me to focus more time on running my business and not on payroll.
Lucerne Inn
The Lucerne Inn
Bagor, ME
One SouthCoast Chamber
One SouthCoast Chamber is pleased to offer our strong testimonial to Complete Payroll Solutions. In the complex world of payroll, frequent changes in the laws that affect payroll, and human resources, it is comforting to know that we are in good hands. The staff is responsive, professional, accurate and sophisticated in their approach. Our business is better protected and better served thanks to the wonderful relationship we have with Complete Payroll Solutions.
Rick Kidder
Rick Kidder
Co-CEO at One Southcoast Chamber, New Bedford & Fall River, MA
Fifth Element
I have worked with Complete Payroll Solutions for many years for payroll as an owner of multiple Subways, other businesses, and my current restaurant, The Fifth Element. The company has deep expertise and service offerings specifically for the restaurant industry that have enabled us to seamlessly run our payroll and access state-of-the-art restaurant reporting capabilities. With these core functions, backed by Complete Payroll Solutions’ service and reliability, our partnership has helped me better manage today’s fluid staffing environment and freed me up to focus on my restaurant’s growth.
Derek Savas
Derek Savas
Partner at The Fifth Element, Newport, RI
FAQs

Why should I choose CPS?

CPS is your people partner, here to make the business of running, maintaining and growing your business easier. When you work with us, you work with a real person – a dedicated payroll, HR and benefits insider there to make any solution, tool or tip work right for your business.

Will CPS manage my payroll taxes for me?

Absolutely. We offer no-risk full-service tax filing and take 100% accountability with regard to taxes from federal to state to local requirements. We guarantee accuracy, or we pay the penalties.

Can I customize my CPS payroll package?

Sure. Our whole way of working is personal and about giving you just what your business needs to run efficiently, compliantly, and hassle-free. Just connect with your CPS person in payroll and they can create a plan just for the way you work.

Can CPS help me with more than payroll?

You bet we can. We help businesses big and small with just about every task surrounding hiring and managing people, from talent management to benefits consulting, human resources, time and attendance and employee engagement.

Partner with CPS

Say Hello to Your People in Payroll

No games. No hidden fees.
When it comes to pricing, with CPS, what you see is what you get. (We couldn’t look you in the eye and hide it anyway.)

Zero contracts. All the collaboration.
It’s so easy to work with us; we chalk a lot of it up to rock solid communication. Whether you prefer email, chat, or even a good conversation...we are here for you, helping you every step of the way.

Insiders, all the way.
We’re one of the largest privately held payroll outsourcing company in the US, with going on two decades of experience helping businesses run smoothly.

Custom and curated.
No two businesses are alike, so their business solutions shouldn’t be. We offer the best software options out there, then customize them just for you.

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Need help with payroll solutions? We’ll get our people on that.

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