Our Team Is Growing! Meet Our New Staff Members


Complete Payroll Solutions is excited to announce several new additions to the company.

CPS Human Resources Outsourcing Division

Karyn Rhodes, Vice President/Director: Karyn brings more than 30 years of senior-level experience in human resources best practices to Complete Payroll Solutions, where she serves as Vice President/Director. She specializes in all areas of human resources, including strategic planning, employee and labor relations, recruiting, compliance, training and development, compensation and benefits, policies and procedures, organizational development, executive coaching, workforce planning, and affirmative action plans. Karyn has worked as an instructor for the Executive Development Center at Bryant University, served on the Board of Directors for RI SHRM, and was a member of the Board of Directors for NEBA (formerly SBANE). She holds a BS in Business Administration from Northeastern University, an advanced certification in Human Resource Management from Bryant University, and is a certified Senior Professional in Human Resources and SHRM-Senior Certified Professional.

Christopher Panell, Vice President: Christopher is a seasoned sales professional with a proven track record in assisting organizations grow, develop and effectively manage their workforces to achieve results. As Vice President at Complete Payroll Solutions, he offers guidance and solutions to mid- and large-size businesses on workforce issues, strategic employee engagement, and identifying and hiring top talent. Before joining Complete Payroll Solutions, Christopher was a sales executive with ADP, spearheaded the management development program at Guardian Life Insurance, and served as Regional Director of MassMutual Life Insurance Company. He began his career as a financial advisor with New York Life Insurance Company. Christopher earned his Bachelor of Science degree in Education from Salem State University.

More Exciting Hires for Complete Payroll Solutions

Matt Davis, Business Solutions Consultant: In this role, Matt helps small- to mid-size businesses overcome the challenges of human capital management with innovative technology solutions and consultative expertise in benefits, HR and payroll. Matt has nearly two decades of industry experience. Prior to joining Complete Payroll Solutions, Matt held positions in sales at Paychex for 16 years, working with clients from small business owners to major market accounts. He graduated with a Bachelor’s degree in psychology from the University of Rhode Island.

Christopher Gallivan, Business Solutions Consultant: Christopher is responsible for building and maintaining client relationships in and around the Hampshire and Franklin County areas by providing tailored systems and support to meet each company’s unique needs. Christopher has fifteen years of experience in the payroll industry, most recently serving as Outside Sales & Relationship Manager at Complete Payroll Solutions. Previously, he worked in customer service and sales at Paychex, where he provided implementation support, training and ongoing service to clients. Christopher is a graduate of Keene State College.

Mike Johnson, Regional Sales Manager: Mike joined Complete Payroll Solutions in April 2018 as Regional Sales Manager. In this role, Mike helps mid-size companies leverage Complete Payroll Solutions’ technology and expertise to transform and modernize their workplaces to position them to thrive in today’s challenging environment. Prior to Complete Payroll Solutions, Mike spent ten years in sales in the benefits, payroll and Human Resources industry with Paychex and Paylocity. He graduated from the University of Connecticut, where he majored in Business Administration.

Matt Santosuosso, Sales Engineer: In this role, Matt supports the sales team by providing technical assistance, demos and training, and system integration to optimize solutions for current and prospective clients. Matt has 15 years of experience in human capital management sales and operations. Prior to joining Complete Payroll Solutions in April, Matt served as a District Sales Manager for Proliant, selling the company’s solutions into major markets. Previously, he worked at Paychex, where he held a variety of positions, including Major Account Manager and Sales Consultant to mid- and large-size organizations. Matt earned an associate’s degree from ITT Technical Institute, where he majored in computer network systems.

Interested in joining our team? Check out our current openings.


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