CPS Adds Staff in MA, NH and ME


Complete Payroll Solutions recently welcomed three new team members in its Northeast offices.

Kate O’Sullivan, Employee Benefits Account Manager

Kate O’Sullivan has joined the Springfield office as an Employee Benefits Account Manager, where she manages health insurance, FSA, COBRA and HRA client accounts and relationships. Before joining CPS, Kate was the Community Engagement & Budget Coordinator at Health New England, an Account Manager at The Dowd Insurance Agencies, and a Senior Customer Service Rep at Consolidated Health Plans. She graduated from Santa Fe University of Art and Design and has received her life and health insurance licenses. Kate is a member of the Wilbraham – Hampden Rotary Club.

Jennifer Kudzal, Tax Specialist

The Springfield office also welcomed Jennifer Kudzal this fall. Jennifer is a Tax Specialist, providing guidance on payroll tax payments, resolving tax notices, and advising on new tax compliance regulations. Previously, she was a Risk Representative at Paychex, Inc.

Steve Coughlin, Senior HR Business Partner

Steve Coughlin is now a Senior HR Business Partner with Complete Payroll Solutions, servicing clients in Southern Maine, New Hampshire, and Northern Massachusettes. He serves as a trusted advisor to businesses, using his experience and consulting skills to solve the most critical HR challenges such as policies, performance management, recruitment, and employee relations. Steve has worked as a senior-level HR advisor for many companies in New England, including Sanofi/Genzyme, Dean Foods, Sterling Commerce, Beacon Power, and Lockheed Martin. He has an MBA in Human Resources Management.


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